Every trader knows the importance of fast and reliable customer support, and NADEX customer support is just like that. It consists of specialized operators that can provide all necessary data and info a trader might need during the registration and trading process.
Customer support can help traders with some basic information, but also, answer questions about depositing and withdrawing, especially when some issues occur. They can also provide a detailed explanation when needed.
NADEX customer support is available during opening hours: from Sunday 3 pm ET through Friday 4:30 pm ET. Besides that, customer support is not available on holidays, but all about that can be found on the website.
In order to provide the best customer service possible, NADEX customer support is divided into two departments. The first one is reserved for NADEX users.
This NADEX customer support department can be reached via live chat or email ([email protected]). This makes communication with customer support more pleasant and efficient as traders can communicate to personnel specialized for certain inquiries.
It is completely understandable that every trader is concerned when it comes to binary brokers and binary exchanges. Very often we hear about traders being scammed by scam brokers, so the question is, are there any NADEX complaints, and are they proper binary exchange.
Luckily, NADEX complaints are non-existent. It seems that all NADEX traders are very happy with this binary exchange that provides super trading experience in the regulated environment.
NADEX is regulated by CFTC, one of the most renown regulating bodies in the entire world, that is known for strict regulations and requirements. This makes NADEX one of the best-regulated exchanges in the world.
Traders who decide to make a deposit with this exchange can count on a good platform, exciting options, detailed educational materials, as well as supportive customer service that will provide additional information even before the trader makes the deposit. The minimum deposit with this exchange is $250, which makes it great for beginners, but traders mustn’t forget that they provide demo account as well.
Overall, NADEX provides superb trading experience, and traders who choose it enjoy trading with them!
NADEX and Taxes
It is important to know how NADEX accepts both the US and non-US traders. This comes in handy as all traders should pay taxes, and NADEX follows a certain procedure.
All traders who use NADEX for binary options trading should now that NADEX provides information on Form 1099-B. All data listed on the form is the result of trading on NADEX exchange, and will help traders during tax compliance.
NADEX and taxes are not connected on a legal level, so any documents provided by NADEX don’t represent the finished tax application. It is strongly recommended that traders contact their tax advisor in order to be sure that they are filling the application properly. The 1099-B is usually sent during February to all US taxpayers who are using NADEX as their trading platform.
When it comes to NADEX and taxes outside the United States, every trader must pay taxes according to legislation of his country. Every country is different and there is no unified solution. Some countries see binary trading as gambling, other like second income, and for this reason it is important to contact the tax authorities in your country in order to find out more about how to prepare the tax application.
NADEX Outside the US
For a very long time, NADEX outside the US was unavailable. Luckily, this exchange now accepts traders from all over the world, and they make the ‘American’ way of trading possible even for non-US traders.
All traders access and trade from the same web-based platform. No matter if traders come from Germany or US, they all use the same website, registration procedure and trade under same conditions which makes binary trading via NADEX extremely democratic. NADEX traders outside US can use live chat with experienced operators that will provide international traders enough information needed.
The only difference between the US and non-US traders is in deposit and withdrawing methods. NADEX Europe and NADEX traders outside the US can’t use certain payment methods such as checks and bank transfers, which are reserved for US traders only, as they are very popular in that country. All traders, no matter where they are from must verify their account by following a simple procedure that will improve security of their funds while trading at NADEX.
The trading platform is completely the same for all types of traders, as well as trading opportunities provided by NADEX. There is no limitation on certain types of trades, which makes NADEX an excellent choice.