Trade12 is an established online forex and CFD broker offering trading services to private and institutional clients all over the globe. The brokerage provides a broad range of trading opportunities, without a dealing desk or re-quotes, in forex currency pairs, gold, silver and oil as well as futures in indices, shares and commodities. Trade12 offers leverage up to 400:1 and deep liquidity sources for uninterrupted trading on the reliable MetaTrader4 platforms for desktop and mobile devices. Trade12 is translated into 13 languages, instantly accessible from the dashboard of the home page.
Trade12 is the trading brand name of Exo Capital Markets Ltd, with regional headquarters based in MH 96960 Ajeltake Island-Majuro, Marshall Islands. Since 2014, the company has been registered in the Marshall Islands under the number 68798. Whilst Trade12 is a non-regulated broker, the company’s stated core values include ‘integrity’ and ‘accountability’, with the operating structure governed by ‘transparency, efficiency and honesty’. We saw that Trade12 operates a strict anti-money laundering policy and employs compliance officers to check suspicious transactions. Moreover, as with all reputable forex brokers, customers must provide up-to-date identification details including government issued ID document and a recent utility bill to prove residence.
Despite the apparent excellence of the trading conditions, Trade12 has faced accusations in forums and on the broker’s Facebook page concerning alleged payment disputes. In 2016/2017, several regulatory authorities including the New Zealand FMA, ASIC and CySEC in Cyprus, are reported to have issued trade warnings about Trade12. They apparently arose from the absence of official licensing to provide financial services, in the jurisdictions of those regulatory authorities. Whilst we are unable to verify the legitimacy of the alleged customers’ accusations against Trade12, we always remind our readers of the potential risks of trading with non-regulated brokers. Furthermore, we provide a list of reviewed, regulated brokers on our website, for readers to choose from with confidence.
Account Features
Customers registering with Trade12 can choose from four account types to trade in global forex markets: Beginner, Trader, Expert and VIP. Each account type has a different minimum opening balance requirement and varying spreads. However, all four account types provide access to the MetaTrader4 trading platforms for PC, notebook and mobile phone/tablet devices. They also provide 24-hour support, a dedicated account manager and free daily analysis. Notably, all four trading accounts specify a minimum trading lot size of 0.01.
Trade12 Beginner Account
A minimum deposit of $250 is required to start trading with a Beginner account. Traders have access to a full range of assets on any of the MT4 platforms with floating spreads from 1.2 pips. Notably, the Beginner account does not include an ECN broker service.
Trade12 Trader Account
To open a Trader account requires a minimum initial deposit of $10,000, with an ECN broker service on the MT4 trading platforms and floating spreads from 1 pip.
Trade12 Expert Account
A minimum initial deposit of $50,000 is required to begin trading with an Expert account with an ECN broker service. The Expert account features fixed spreads starting from 0.8 pips and bank wire transfers are free of charge.
Trade12 VIP Account
To set up a VIP account to ‘trade with luxury’ requires the customer to contact an account manager. The minimum opening balance is not specified on the website and neither is the lowest fixed pip spread. We can see that VIP customers enjoy all the features offered to Expert account holders plus a free VPS hosting service.
Trading Software & Assets
Traders at Trade12 are given access to the Trade12 MT4 trading platform, the most popular forex trading platform in the world. The software is reliable, innovative and secure, providing traders with multi-lingual support to trade in 250 financial instruments. The tradeable assets on the Trade12 MT4 include forex currency pairs, energy, commodities, indices and futures. Software features include, a user-friendly interface, one click trading, extensive technical indicators and charting capabilities.
Trade12 MT4 for Desktop
The Trade12 MT4 is available for download to desktop, directly from the Trade12 technology page. Traders can trade securely, using multiple advanced charts and technical indicators. All the tradeable asset prices are monitored live and traders can open and close positions with precision timing.
Trade12 MT4 Mobile Trading App
For trading on iOS and Android powered mobile phones and tablets, the dedicated Trade12 MT4 app is available from the App Store and the Google Play Store or directly on the technology page at the Trade12 website. We saw that the mobile app allows traders to trade on multiple accounts and gives full access to all the financial instruments available on desktop. Significantly, features for setting stops and limits on orders are available on the mobile trading app. Also, full account management with fast execution and trading history is offered and the popular social trading feature built in.
Trade12 Web Trader
The Trade12 MT4 Web Trader is powered by HTML5 technology allowing traders to access the user-friendly Web Trader platform from any desktop without a software download. The Trade12 MT4 Web Trader features one-click execution and gives users instant access to global markets and a broad range of financial assets. Live charts and analysis is available on the MT4 Web Trader along with built in charts and graphs. Importantly, we saw that social trading where traders can execute copy trades easily, is a major feature on the Trade12 MT4 Web Trader. Customers need to launch the MT4 Web Trader on the technology page of the Trade12 website.
Support Information
Traders have free access to a substantial Forex Education Centre at Trade12. Short, user-friendly video tutorials are available on a wide range of trading topics including CFDs, trader psychology, market analysis and how to use the MT4 platform. Additionally, traders have access to live trading webinars and trading sessions with a professional trader on specified dates and times. We saw that traders can sign up for free email alerts from ‘Auto-Chartist’, the leading chart pattern recognition platform, servicing online brokers and institutions.
Trade12 Customer Service and Support
Customer service and support is offered 24/5 through multiple channels. The fastest way to make an enquiry is by using the live chat with the ‘Help Desk’ on the Trade12 interface. Anybody can ask a question anonymously through live chat, a useful feature for people who don’t want to give personal details. Alternatively, customers can send an email enquiry or phone the number on the contact page.
Banking & Company Information
Customers can use a broad range of payment methods to fund their Trade12 accounts. Significantly, Trade12 does not charge additional fees for deposits and withdrawals made by customers. (Fees may be charged by payment method providers as is usual for their services). The currency that customers can use to fund their Trade12 accounts depends on the payment method chosen. With major credit/debit cards such as Visa and Mastercard, clients can deposit in AUD, GBP, USD and EUR. The same selection of currencies can be deposited using bank wire transfer. Traders using Moneta can fund their accounts in EUR, USD or GBP whilst clients using CashU can deposit is USD or EUR. However, customers funding their accounts using Skrill, Yandex, WebMoney, Ali Pay, Paysafecard or UnionPay, can only deposit in USD. All deposit times are instant, with the exception of bank wire transfers that take 2-3 days for funds to be credited to customers’ accounts.
Withdrawals from Trade12 Accounts
Withdrawal requests from Trade12 are submitted via the customer’s personal account page and the required documents must be submitted before approval can be given. Account verification is part of the AML and KYC protocol used by Trade12 and also intended to protect customers from fraud. Notably, withdrawal requests are processed on weekdays between 8 am and 5 pm (GMT+2). We saw that withdrawals using digital payment methods are made instantly after processing but wire transfers and payments to credit cards can take between 3 and 5 days.