Traders at HYCM are given access to the award-winning, MetaTrader4 forex platform, regarded by most traders as the industry standard for forex trading. The MT4 software needs to be downloaded to desktop or Mac directly from the HYCM interface. Moreover, comprehensive video tutorials about the MT4, are available in the HYCM education section. Notably, the MT4 is reliable, secure and easy to use, incorporating support in multiple languages. Importantly, it’s packed with a huge selection of tools facilitating forex trading, including technical indicators and charts for detailed analysis. We saw that the HYCM MT4 platform also offers automated copy trading, based on payable, signals from ‘top’ traders using the MT4 platform. For investors interested in automated trading, the HYCM MT4 platform can be used with trading robots (Expert Advisors) imported to the platform from third parties.
HYCM Mobile Trading Platform
Traders with registered accounts at HYCM can manage their accounts and trading portfolios, on the cutting edge HYCM mobile platform. Importantly, the mobile platform lets traders view their trading history as well as live charts, and execute trades instantly in currencies, stocks, indices and commodities. We saw that the free HYCM Mobile app is available in the App Store and Google Play Store, for Android and iOS powered mobile devices.
Traders at HYCM can conveniently rely on 24-hour live support, five days a week over the live chat function on the interface. Alternatively, clients can contact customer service over the telephone, at the London based headquarters of HYCM, Monday to Friday, between 5 am and 6 pm GMT. Phone support is also available from the HYCM operational offices in Limassol, Cyprus, Monday to Friday between 7 am and 4 pm GMT. We saw that written enquiries can be addressed to several Email addresses listed on the HYCM Contact page, depending on the type of enquiry. Nevertheless, we found that the FAQs page on the HYCM website very comprehensive, providing clear explanations about most aspects of trading at HYCM.
Traders at HYCM have free access to a broad range of educational material covering forex and CFD trading. Moreover, the video tutorials and E-books are designed to meet the learning requirements of traders at all levels of experience. Importantly, traders can follow a video tutorial explaining how to set up the MT4 platform and come ‘to grips’ with the main features on the platform. A ‘Beginner’s’ course prepares clients new to online forex trading, with information about basic forex terms, order types and winning tactics. However, experienced traders are well served, with multiple tutorials on advanced trading strategies and advanced technical analysis.