FXCipher is a trading software and not a forex broker. This is important to understand as it does not provide trades, accepts the deposits or processes withdrawals. The only transaction you will ever have to do is paying for the software.
Considering how this software is operated on a somewhat different basis than most other software, traders also have the right to the refund. Refund policy can be found at the bottom of the FXCipher website.
First 30 Days Refund
In case you are not happy with the product during the first 30 days, you can send back all materials bought, and delete all programs related to FXCipher from your computer in order to get a full refund.
Refund After 30 Days
IF you ask a refund after 30 days, it will be impossible for you to get a full refund. You will have to ask for a specific amount, along with delivering an explanation, send back all the materials and delete them from your devices. Only then will you be eligible for a partial refund.
We strongly recommend all traders to try and ask for a refund within first 30 days, and not to wait any longer as later refunds tend to be more complicated.
FXCipher software requires a broker as well. While FXCipher is a software that helps you execute the trades, forex broker is the place where trading actually takes place. However, FXCipher review didn’t manage to find a list of brokers that support this trading software or a set of instructions that explain how to connect the broker with the software. Of course, there is a great chance how this can be found out only in case you are the software user, but it is still not a very user-friendly approach.