Try trading with HighLow instead.
We have blacklisted this broker after we found out about the so called “5% rule” that has potential to block customer’s funds at broker’s discretion. They refused to remove it. It is our duty to warn clients about possible inability to withdraw their funds for no rational reason. They have also offered to remove it for customers coming from our website. We have declined unless the rule is lifted for all traders. They denied our request.
Account Features
In our CTOption review you can read about three different account types CToption offers, interesting promotions, a very generous bonus program and islamic and demo accounts. This is really a wide range of products and options that are set up in a way that users get the most discretion when choosing the best services for themselves. This effectively means abolishing accounts that are packed with features users may not use.
Three basic accounts are: Mini, Standard and Executive. All of the accounts include a 24 h withdrawal processing.
Mini ($250 -$499 deposit), in addition to the fast withdrawal processing, adds a welcome bonus and weekly market news.
Standard account (minimum $500 account) adds the personal account manager to the features found in the Mini account.
The Executive account requires minimum $10000 deposit and includes the features of previous accounts plus daily market news, opportunity to win tech gadgets, expedited withdrawals, unlimited withdrawals and sessions with a trading guru.
Promotions include special education packages that aim to introduce users to all important aspects of binary options trading. After the program users should find it easy to use the provided tools and integrate them into their trading strategies. This great coaching program will enable CTOption’s clients become pro traders who can earn money from binary options trading.
There are three levels.
The Entry level includes three 15 minutes personal coaching sessions and additional tools and market information.
Intermediate level comprises of four sessions, each 45 minutes long. Additional tools and a personal daily trading signal for a month are also included.
The Premium level includes ten sessions (45 min), extra tools and info and two daily signals for a month.
Islamic accounts require no additional fees and are applied to the currently offered account types. These accounts are in compliance with Sharia law and incur no fees or interest.
The demo account enables users to test their skills and the platform before they start trading with real funds.
Trading Software & Assets
The trading platform CTOption uses is based on Panda TS and it is very advanced. There are numerous tools and looks. Trading process does not only revolve around trades. While other systems use multi-window views, PandaTS based CTOption trading platform adds all trades made into a trade dashboard that opens from the bottom of the page.
Trade dashboard shows a list of all trades made. They can be expanded to see all the details of the trade. There are two tabs, one shows current trades, while history tab shows expired trades. This is a very responsive system for creating amazing trading environment since it removes all the clutter normally seen in multi-window interfaces.
CTOption features four binary option types – High/Low, OneTouch, Boundary and 60 seconds.
The Asset Index is heavily based on FOREX pairs. There are 28 currency pairs offered. They also include the newest investment class and the crypto currency – bitcoin. There are only four commodity based assets and 9 indices. Equities are covered through 21 global stocks. We liked the fact that the asset index page shows all the assets for each binary option type, along with other important information (expiries, trading time).
There is also a page with an economic calendar, which comes in handy when trading news and reports that move the markets.
We also have a mobile app for the Android platforms while the iPhone app will be published soon.
Support Information
Being constantly in expansion mode we noticed when writing this CTOption review that they take great care to provide good and fast service to all its customers. The support is available 24/6. Clients are serviced individually thus ensuring the most reliable and understandable technical and trading support for all users – at least that is the promise.
Trading professionals, through promotions, can help newcomers but also experienced traders to trade with more success using the most ingenious strategies. Safety and security is very important for this broker, so they do everything in their power to make trading more enjoyable for everyone, while taking care of clients security concerns.
Users can contact CTOption customer support via e-mail, live chat and international UK phone number. We found the customer service to be unreliable, going on days without answering our e-mails.
Banking & Company Information
CTOption offers great banking service. All transfers are very reliable and secured by SSL encryption. There are various deposit alternatives, so users can use credit cards, net wallets and bank account transfers. The processing time is very fast, usually within 48 hours. They also offer an 24 hours withdrawal guarantee for users using appropriate banking service.
Deposits can be made using credit cards such as Visa, Delta, MasterCard, Diners, Visa Electron, Maestro, Maestro UK (Switch) and Solo. Switch and Solo cards users must acquire security code from the bank. Other ways to deposit are the bank wire and online services like WebMoney, GiroPay, CashU, Neosurf, Sofort, MoneyBookers, Yandex and others.
CTOption accepts USD, GBP and EUR. The minimum deposit is 250 currency units. Minimum withdrawal amount is 10 currency units. One commission free withdrawal is available per month. 30 EUR/GBP/USD fee will be leveraged in case there are more withdrawals. Withdrawing is done by the same method as one deposited unless profits are withdrawn. Then, a wire transfer will be required.
Users will need to go through the familiar three document verification process. Requests are usually processed within 2-5 days, depending on the banking service. Credit card withdrawals will take up to 48h on business days for processing and another 2-3 days until the funds are on the account. It takes up to 5 days for funds to be indicated on users bank account if withdrawing via wire. Transfers are faster with online wallets.
CTOption is run by Padington Global LTD. – a company with London financial district headquarters. This means the company is run by reliable professionals.