Alpari website is available in several languages including English, Spanish, Chinese and Arabic. This makes the broker suitable for many traders who want to trade in their native language.
When it comes to customer support, Alpari has many ways to help users get in touch with them. Their customer support is divided, depending whether the trader has a random question, technical difficulties or inquiry about payments. There are three different emails and phone numbers, but traders who have a question that is not regarding technology or payments can use Skype as well. There is also a special contact for resolution center.
Alpari review showed that there is also a live chat possibility. even though the operator got in touch with us almost immediately, it is important to mention how for three questions we had to chat with three different operators. The questions asked were nothing unordinary, but random inquiries about depositing and withdrawing. It is a bit odd to have three people answer such simple questions.
When it comes to education, Alpari has a lot of room for improvements, as basic FAQ section is not answering many questions. Some e-books, webinars and other online learning materials would be a great addition.